Amtrak Station At Albany-Rensselaer, NY – (ALB)

525 East Street Rensselaer, NY 12144-2310

governmentaffairsoak@amtrak.com

24/7

1-800-872-7245

Amtrak Contacts

https://www.amtrak.com/

https://www.amtrak.com/stations/alb.html

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Amtrak Station At Albany-Rensselaer, NY – (ALB)

One of the busiest Amtrak stations in the country, the red brick intermodal facility features a bright and airy waiting area and a clock tower that has become a local landmark.

Amtrak Albany-Rensselaer Station Overview

Address:-525 East Street Rensselaer, NY 12144-2310
Stations Code:-ALB
Annual Ticket Revenue (FY 2023):-$44,796,167
Annual Station Ridership (FY 2023):-790,673
Phone Number:-800-872-7245
For information Call:-1-800-USA-RAIL
Email Address:-Customer_Relations@amtrak.com
Official Link For More Info:-https://www.amtrak.com/stations/alb.html

Albany-Rensselaer Station:- Features

ATM availableUnaccompanied child travel allowed
Elevator Vending machines
PayphonesNo WiFi
Quik-Trak kiosksArrive at least 45 minutes prior to departure if you’re checking baggage or need ticketing/passenger assistance
Restrooms Arrive at least 30 minutes prior to departure if you’re not checking baggage or don’t need assistance
Ticket sales office 

Baggage Policy Of Albany-Rensselaer Station

Amtrak Express shipping not availableSki bags for sale
Checked baggage service availableBag storage with Fee
Checked baggage storage availableShipping Boxes for sale
Bike boxes for saleBaggage assistance provided by Station staff
No baggage carts

Parking Policy

Same-day parking is available; fees may apply 
Overnight parking is available; fees may apply

Accessibility Of Albany-Rensselaer Station

PayphonesSame-day, accessible parking is available; fees may apply
Accessible platformOvernight, accessible parking is available; fees may apply
Accessible restroomsHigh platform
Accessible ticket officeWheelchair available
Accessible waiting roomWheelchair lift available
Accessible water fountain

Albany-Rensselaer Station Working Hours

Waiting Room:-12:00 am – 12:30 am
05:00 am – 11:59 pm
Ticket Office:-12:00 am – 12:30 am
05:15 am – 11:30 pm
Passenger Assistance:-05:30 am – 11:30 pm
Baggage Checked:-05:30 am – 11:30 pm
Parking:-No parking at this location.
Quik – Trak Kiosk:-12:00 am – 12:30 am
05:00 am – 11:59 pm
Lounge Hours:-No lounge at this location.
Amtrak Express Services:-CLOSED

Map:-

Head Office Details Of Amtrak

if you are facing any problems at the Albany-Rensselaer station and you are not able to get any assistance you can directly contact Amtrak headquarters here:-

Headquarters Address:-1 Massachusetts Ave., NW Washington, DC 20001
Railway Contact Number:-1-800-USA-RAIL, TTY 1-800-523-6590
Call For International Visitors:-1-215-856-7924
Call For Report an Accessibility Issue:-1-800-USA-RAIL
Call For Group Travel Requests:-1-800-872-1477
Contact For Amtrak Guest Rewards:-1-800-307-5000
For Advertising Inquiries:-202-906-4020
For Amtrak Vacations1-800-AMTRAK-2
E-mail:-https://www.amtrak.com/contact-us/email.html

Social Media Platforms

Website:-https://www.amtrak.com/
Facebook:-https://www.facebook.com/Amtrak/
Twitter/X:-https://twitter.com/amtrak
Youtube:-https://www.youtube.com/amtrak
Instagram:-https://www.instagram.com/amtrak/
Linkedin:-https://www.linkedin.com/company/amtrak
Pinterest:-https://www.pinterest.com/amtraktravels/

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