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Making plans to travel on a train might be stressful when one doesn’t get a point from where and how to start. Realizing this, we have brought for you the ultimate guide on the Amtrak Train in Chicago, IL.
By going through this blog, it’s sure one will be able to acquire a thorough idea of Amtrak Station in Chicago’s Corporate details, Customer support information, its various features, Amtrak Station services like parking, baggage policy, and many more.
Continue reading it till the bottom of this page to get your trip to become a successful one with a sweet experience when traveling to Amtrak in Chicago.
Details About Amtrak Station in Chicago
Best known for its majestic Great Hall, often bathed in soft light, Chicago Union Station is the hub for mid-western corridor services and long-distance trains serving the West.
Address:- | 255 South Clinton Street Chicago, IL 60606-5702 |
Stations Code:- | CHI |
Annual Ticket Revenue (FY 2023):- | $209,264,816 |
Annual Station Ridership (FY 2023):- | 2,722,448 |
Phone Number:- | 800-872-7245 |
For information Call:- | 1-800-USA-RAIL |
Email Address:- | Customer_Relations@amtrak.com |
Official Link:- | https://www.amtrak.com/stations/chi |
Website:- | https://www.amtrak.com/ |
Facebook:- | https://www.facebook.com/Amtrak/ |
Twitter:- | https://twitter.com/amtrak |
Youtube:- | https://www.youtube.com/amtrak |
Instagram:- | https://www.instagram.com/amtrak/ |
Linkedin:- | https://www.linkedin.com/company/amtrak |
Pinterest:- | https://www.pinterest.com/amtraktravels/ |
Amtrak Head Office Contact Details
if you are facing any problems at Chicago, station and you are not able to get any assistance you can directly contact Amtrak headquarters here:-
Amtrak Headquarters:- | 1 Massachusetts Ave., NW Washington, DC 20001 |
Railway Contact Number:- | 1-800-USA-RAIL, TTY 1-800-523-6590 |
Call For International Visitors:- | 1-215-856-7924 |
Call For Report an Accessibility Issue:- | 1-800-USA-RAIL |
Call For Group Travel Requests:- | 1-800-872-1477 |
Contact For Amtrak Guest Rewards:- | 1-800-307-5000 |
For Advertising Inquiries:- | 202-906-4020 |
For Amtrak Vacations | 1-800-AMTRAK-2 |
E-mail:- | https://www.amtrak.com/contact-us/email.html |
Amtrak Helpful Source
- International Visitors:- Click Here
- International Visitors:- Click Here
- Group Travel Requests:- Click Here
- Group Travel Requests:- Click Here
- Amtrak Guest Rewards:- Click Here
- Amtrak Vacations:- Click Here
- Coronavirus Updates:- Click Here
- News Media Inquiries:- Click Here
- Request Sponsorship:- BrandManagement@amtrak.com
- Career Opportunities:- Click Here
- Book a Hotel:- Click Here
- Rent a Car:- Click Here
Report For Any Suspicious Activities And Emergencies
- (Messaging and Data rates may apply. Text HELP for help, and text STOP to cancel.)
- 1-800-331-0008
- Txt-a-Tip to APD11 (27311)
- (Messaging and Data rates may apply. Text HELP for help, and text STOP to cancel.)
Amtrak Chicago Station Features
- Staffed station
- ATM available
- Elevator
- Metropolitan Lounge
- Payphones
- Amtrak ticketing kiosks available
- Restrooms
- Ticket sales office
- Unaccompanied child travel allowed
- Vending machines
- Amtrak WiFi available
- Boarding gates close 5 Min before train departure time
- Arrive at least 60 minutes prior to departure if you’re checking baggage or need ticketing/passenger assistanceHow long before departure to be at the station if you need ticketing, baggage or passenger assistance services.
- Arrive at least 30 minutes prior to departure if you’re not checking baggage or don’t need assistance
Amtrak Chicago Station Baggage Policy
- Amtrak Express shipping not available
- Checked baggage service available
- No checked baggage storage
- Bike boxes for saleThe number of bike boxes available in the station is limited. For assistance, call us at 1-800-USA-RAIL.
- No baggage carts
- Ski bags for sale
- Bag storage (with Fee)Baggage storage is an area where passengers may store their bags, equivalent to “left luggage” in Europe. A storage fee may apply.
- Shipping boxes for sale
- Baggage assistance provided by Red Caps
Parking Policy Of Amtrak Chicago Station
Station parking is not available
Accessibility
- Payphones
- Accessible platformAccessible platform is a barrier-free path from the drop-off area outside the station to the train platform.
- Accessible restrooms
- Accessible ticket office
- Accessible waiting room
- Accessible water fountain
- Accessible station parking is not available
- No high platformA high platform is a platform at the level of the vestibule of the train, with the exception of two-level Superliner trains.
- Wheelchair availableFor passengers who cannot walk far or at all, we offer a wheelchair to help move around within the station. At some stations this may be a battery-powered people mover.
- Wheelchair lift available
Amtrak Chicago Stations:- Map
Amtrak Chicago Station All Timing
Station Waiting Room Hours:- | 5:30 AM – 11:59 PM |
Quik – Trak Kiosk Hours:- | 5:30 AM – 11:59 PM |
Lounge Hours:- | 8:00 AM – 9:30 PM |
Ticket Office Hours:- | 6:00 AM – 9:20 PM |
Passenger Assistance Hours:- | 5:30 AM – 11:30 PM |
Baggage Checked Timing:- | 8:30 AM – 8:45 PM |
Parking Hours:- | Closed |
Amtrak Express Services:- | Closed |
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