Amtrak Station At Niagara Falls, NY – (NFL)

825 Depot Avenue West Niagara Falls, NY 14305

governmentaffairsoak@amtrak.com

24/7

1-800-872-7245

Amtrak Contacts

https://www.amtrak.com/

https://www.amtrak.com/stations/nfl.html

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New York
Amtrak Station At Niagara Falls, NY – (NFL)

Located adjacent to the Whirlpool Rapids Bridge connecting the United States and Canada, the new intermodal transportation center opened in late 2016. It incorporates an 1863 federal customs house and a new passenger building whose large windows allow natural light to flood the interior.

Amtrak Niagara Falls Station Overview

Address:-825 Depot Avenue West Niagara Falls, NY 14305
Stations Code:-NFL
Annual Ticket Revenue (FY 2023):-$1,692,695
Annual Station Ridership (FY 2023):-33,930
Phone Number:-800-872-7245
For information Call:-1-800-USA-RAIL
Email Address:-Customer_Relations@amtrak.com
Official Link For More Info:-https://www.amtrak.com/stations/nfl.html

Niagara Falls Station:- Features

ATM not availableUnaccompanied child travel allowed
Elevator Vending machines
PayphonesNo WiFi
No Quik-Trak kiosksArrive at least 45 minutes prior to departure if you’re checking baggage or need ticketing/passenger assistance
Restrooms Arrive at least 30 minutes prior to departure if you’re not checking baggage or don’t need assistance
Ticket sales office 

Baggage Policy Of Niagara Falls Station

Amtrak Express shipping not availableNo baggage carts
No checked baggage serviceSki bags not available
No checked baggage storageNo bag storage
Bike boxes not availableShipping boxes not available
 No baggage assistance

Parking Policy

Same-day parking is available; fees may apply 
Overnight parking is available; fees may apply

Accessibility Of Niagara Falls Station

PayphonesSame-day, accessible parking is available; fees may apply
Accessible platformOvernight, accessible parking is available; fees may apply
Accessible restroomsHigh platform
Accessible ticket officeWheelchair available
Accessible waiting roomNo wheelchair lift
Accessible water fountain

Niagara Falls Station Working Hours

Waiting Room:-03:00 am – 11:00 pm
Ticket Office:-06:00 am – 04:00 pm
Passenger Assistance:-06:00 am – 04:00 pm
Baggage Checked:-No checked baggage at this location.
Parking:-No parking at this location.
Quik-Trak Kiosk:-No Quik-Trak kiosks at this location.
Lounge Hours:-No lounge at this location.
Amtrak Express Services:-No Amtrak Express at this location.

Map:-

Head Office Details Of Amtrak

if you are facing any problems at the Niagara Falls station and you are not able to get any assistance you can directly contact Amtrak headquarters here:-

Headquarters Address:-1 Massachusetts Ave., NW Washington, DC 20001
Railway Contact Number:-1-800-USA-RAIL, TTY 1-800-523-6590
Call For International Visitors:-1-215-856-7924
Call For Report an Accessibility Issue:-1-800-USA-RAIL
Call For Group Travel Requests:-1-800-872-1477
Contact For Amtrak Guest Rewards:-1-800-307-5000
For Advertising Inquiries:-202-906-4020
For Amtrak Vacations1-800-AMTRAK-2
E-mail:-https://www.amtrak.com/contact-us/email.html

Social Media Platforms

Website:-https://www.amtrak.com/
Facebook:-https://www.facebook.com/Amtrak/
Twitter/X:-https://twitter.com/amtrak
Youtube:-https://www.youtube.com/amtrak
Instagram:-https://www.instagram.com/amtrak/
Linkedin:-https://www.linkedin.com/company/amtrak
Pinterest:-https://www.pinterest.com/amtraktravels/

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