New York
A new, light-filled intermodal station, inspired by the design of an early 20th-century New York Central depot, opened in 2017. It features classic red brick with cast stone and granite accents including quoins and an elegant rusticated entrance.
Address:- Louise M. Slaughter Station 320 Central Avenue Rochester, NY 14605 Stations Code:- ROC Annual Ticket Revenue (FY 2023):- $7,228,360 Annual Station Ridership (FY 2023):- 130,121 Phone Number:- 800-872-7245 For information Call:- 1-800-USA-RAIL Email Address:- Customer_Relations@amtrak.com Official Link For More Info:- https://www.amtrak.com/stations/roc.html
ATM available Unaccompanied child travel allowed Elevator Vending machines No payphones No WiFi No Quik-Trak kiosks Arrive at least 45 minutes prior to departure if you’re checking baggage or need ticketing/passenger assistance Restrooms Arrive at least 30 minutes prior to departure if you’re not checking baggage or don’t need assistance Ticket sales office
Amtrak Express shipping not available Ski bags for sale Checked baggage service available Bag storage Checked baggage storage available Shipping Boxes for sale Bike boxes for sale Baggage assistance provided by Ticket Agent No baggage carts
Same-day parking is available; fees may apply Overnight parking is available; fees may apply
No payphones Same-day, accessible parking is available; fees may apply Accessible platform Overnight, accessible parking is available; fees may apply Accessible restrooms High platform Accessible ticket office Wheelchair available Accessible waiting room No wheelchair lift Accessible water fountain
Waiting Room:- 12:00 am – 12:30 am Ticket Office:- 12:00 am – 12:30 am Passenger Assistance:- 12:00 am – 12:30 am Baggage Checked:- 12:00 am – 12:30 am Parking:- No parking at this location. Quik-Trak Kiosk:- CLOSED Lounge Hours:- No lounge at this location. Amtrak Express Services:- CLOSED
if you are facing any problems at the Rochester station and you are not able to get any assistance you can directly contact Amtrak headquarters here:-
Headquarters Address:- 1 Massachusetts Ave., NW Washington, DC 20001 Railway Contact Number:- 1-800-USA-RAIL, TTY 1-800-523-6590 Call For International Visitors:- 1-215-856-7924 Call For Report an Accessibility Issue:- 1-800-USA-RAIL Call For Group Travel Requests:- 1-800-872-1477 Contact For Amtrak Guest Rewards:- 1-800-307-5000 For Advertising Inquiries:- 202-906-4020 For Amtrak Vacations 1-800-AMTRAK-2 E-mail:- https://www.amtrak.com/contact-us/email.html
1-800-331-0008
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